# LawAstra — Organise a Consumer Complaint File

Blank preparation brief. Complete your own copy; it is not automatically submitted.

1. Seller or provider and transaction reference
   

2. Purchase, payment and delivery dates
   

3. Problem and supporting records
   

4. Business contacts, ticket references and replies
   

5. Requested resolution
   

6. Existing official complaint reference and next question
   

Guide: https://lawastra.com/guides/consumer-complaint-records/
Confirm scope, professional responsibility, fees and the appropriate file-transfer channel before sharing sensitive records.